Coronavirus Update from Collison Vehicle Rental
At Collison Vehicle Rental we have always been fully committed to the care of both our customers and our team and are pleased to confirm that we will remain open as usual whilst we take the additional and necessary measures to maintain the safety of everyone coming to our site.
We are aware that many of our customers will continue to need help with renting vehicles over the coming weeks and months, and we will continue to assist them through these challenging times. Please rest assured that our vehicle rental remains open as usual, although we are trying to minimise your need to come to us by bringing your vehicle to you wherever possible. All contact points such as door handles, desks and surfaces are regularly cleaned, alongside payment keypads. Our toilet also remains open to all customers and will be kept fully stocked with hand cleaning products.
We may not be able to give you quite the warm welcome you would normally expect as we adhere to the current social distancing recommendations, but we will be here to greet you and to do the necessary paperwork if online isn’t your thing.
However, we can now offer a completely contactless process for vehicle rental. All paperwork and signatures can be done online, payments can be taken over the phone, and you can send photos of the required documentation by email, text or drop off a hard copy that will be handled with gloves and left for you to safely collect. Team members who are preparing your vehicle for you are wearing gloves and ensuring keys, steering wheels etc. are cleaned thoroughly before hand over and on return.
We understand that we are facing unsettling times so if any of our customers have any questions, no matter how small, then please do feel free to contact us – we’re still open and on hand to help.
Stay safe and we look forward to welcoming you as soon as you need us.